Privacy Policy.
How NexHire Pty Ltd collects, uses, shares and protects your personal information.
By registering and creating an account with us, using our products and services, visiting our Platforms or simply engaging with us over the phone, via email, in person or by any other means, the terms contained in this Privacy Policy will apply to you.
2. Definitions
In certain jurisdictions, the term “Personal Data” is used under applicable Privacy Laws, which means any information relating to an identified person, or a directly or indirectly identifiable individual. References to Personal Information in this Privacy Policy include a reference to Personal Data, where applicable.
3. Who is responsible for your Personal Information?
If you are a Candidate, when you create a Profile on our Platforms, we are Processing your Personal Information and NexHire Pty Ltd ACN 697 216 416 (NexHire) is the data controller of your Personal Information.
4. What Personal Information do we collect?
We collect different types of information about you depending on how you interact with us and use our products and services. For example:
The main types of information (including Personal Information) we may collect includes, but is not limited to, your name, email address, password, home address, telephone number, qualifications, education, skills, employment history, job preferences and related information, profile photo, company details (if applicable) and/or your nominated referee contact information.
5. Do we collect Sensitive Information?
In some cases, we may need to collect your Sensitive Information when you engage with us.
You should not disclose any Sensitive Information to us which is not necessary or relevant to disclose. Candidates should be especially mindful of this when creating or updating your Profile.
We will only collect Sensitive Information where:
6. How do we use your Personal Information?
We collect Personal Information from you where we have a legal basis to do so and where it is necessary for the purposes set out below:
7. What happens if we are unable to collect your Personal Information?
It is important for us to Process your Personal Information in order to provide our products and services to you. If you do not want your information to be Processed for the purposes set out in this Privacy Policy, you may need to cease using our Platforms, products or services or engaging with us.
You can choose not to share your Personal Information with us. However, if you choose not to provide us with the necessary Personal Information, we may not be able to provide you with some or all of our products or services.
We also require your Personal Information to meet our legal obligations. Where the legal basis for the Processing of your Personal Information is to comply with our legal obligations, a failure by you to provide us with certain Personal Information may cause us and/or you to be in breach of these legal obligations.
8. Who do we share your Personal Information with?
We may share your Personal Information in several different ways.
a. Advertisers/Employers
If you are a Candidate, you agree that we may share your Personal Information with Advertisers and Employers when you create a Profile.
By creating a Profile, you agree that we may share the information in your Profile with any Advertiser or Employer.
We do not take responsibility for, and cannot ensure the security of, your Personal Information stored by the Advertiser or Employer outside of our Platforms.
b. Third parties
Service Providers and Partners
We may share your Personal Information with third parties, such as service providers, contractors and Partners from time to time but only for the purposes of:
Referees
We may share your Personal Information with referees, including for the purposes of carrying out any verification or re-verification of your Profile information. Candidates are responsible for obtaining any necessary consent from referees before providing their details to NexHire.
Government authorities
We may share your Personal Information with relevant government authorities, law enforcement agencies, regulatory bodies or officers who have legal authority to request the disclosure of Personal Information. This includes any obligation to comply with court orders or other legal obligations that we may have.
Mergers, acquisitions or restructures
In the event of any merger, acquisition or restructure, we may share your Personal Information with the transferee or successor, or any prospective purchaser of any business or asset within NexHire (together with its relevant advisors).
9. How do we keep your information secure?
We take reasonable steps to ensure the security of our systems and to protect your Personal Information from misuse, interference and loss as well as unauthorised access, modification or disclosure. Any Personal Information which we hold is stored on secure servers and protected in controlled facilities.
We follow accepted industry standards to protect your Personal Information. However, no method of transmission over the internet, or method of electronic storage, is guaranteed to always be secure. Where you are asked by a third party to provide information directly to them (for example, by an Employer), the use of your information by these third parties will be governed by their own privacy policies and is not our responsibility or within our control.
You can also play an important role in keeping your Personal Information secure, by maintaining the confidentiality of any password and accounts used on the Platforms. Please notify us immediately if you become aware of any unauthorised use of, or breach of security relating to, your account.
10. Retention of your Personal Information
We retain your Personal Information for as long as is necessary to fulfil the purposes for which it was collected and retained as set out in this Privacy Policy or until such time as you request us to delete your Personal Information, after which we will take reasonable steps to delete your Personal Information (if required under applicable Privacy Laws).
If you have created a Profile on our Platforms and therefore have provided your Personal Information to Employers and Advertisers, you will need to contact those Employers and Advertisers directly to request that your information be deleted from their systems.
We may retain your Personal Information even after you have requested that it be deleted if retention is reasonably necessary for us to comply with our legitimate interests, legal and regulatory obligations, resolve disputes between Users, prevent and remediate any fraud and/or abuse, store in testing or backup systems (for a period of time) or to enforce this Privacy Policy and/or any of our other Terms and Conditions.
11. Personal Information requests
You can make certain requests in relation to Personal Information that we hold about you, including:
a. Access: You have the right to ascertain whether we hold Personal Information about you and request access to such Personal Information. For Candidates, you may access your information at any time by logging in to your account. Alternatively, any User can obtain access to their Personal Information by contacting us.
b. Correction/Rectification: You have the right to correct any Personal Information held about you that is inaccurate or incomplete. If you are a Candidate, you can change or update your Profile at any time by logging in to your account. Alternatively, any User can correct or update their Personal Information by contacting us.
c. Deletion:
For Candidates, you can request that we delete your Personal Information held by us within your account by logging in to your account. Alternatively, any User can contact us to request that we limit the Processing of or delete their Personal Information, or to withdraw their consent to our Processing of their Personal Information.
When contacting us directly and making a request under this section, we may ask you to provide information to verify your identity before proceeding with the request. Depending on the circumstances and requirements under applicable Privacy Laws, we may not be able to fulfill a particular request from you. We will engage with you where we are unable to fulfil a particular request.
You can also contact us to request access to any additional Personal Information rights that may be available to you under applicable Privacy Laws. We will respond to your request as soon as reasonably practicable, and in accordance with applicable Privacy Laws.
You are responsible for providing accurate, complete, and up-to-date information to us and for updating your Personal Information as and when it becomes inaccurate or out-of-date. For Candidates, we reserve the right to disable and/or delete your Profile or certain information included within your Profile (including a stored resume or cover letter) at our sole discretion. We may take such steps if, for example, information is found or believed to be untrue or being stored for improper purposes.
12. Updates to this Privacy Policy
We may modify this Privacy Policy at any time. You should review this Privacy Policy periodically so that you are updated on any changes.
By continuing to use our Platforms, products or services, you agree to any modifications that are made to this Privacy Policy.
13. Contact our Privacy Officer
If you have any questions or complaints regarding this Privacy Policy or if you wish to contact us regarding our use or handling of your Personal Information, you can contact us using the contact details below.
Any privacy complaint received by us will be referred for prompt investigation and a response will be provided to you as soon as possible. If you are still unsatisfied with the resolution of any complaints made, you can seek further redress through your local data protection regulator.
Attention: Privacy Officer
Email: privacy@nexhire.com.au